Very helpfull team, very good team in the workshop.

Dealt with couple dealers before I've never come across such awesome people like justin and Caroline much mahalos guys really appreciate the help thank u guys so much

Brian in service department very helpful and nice to work with !!!!!

Great service

⭐☆☆☆☆ 1 Star Review My experience with KarMART Volkswagen of Maui has been extremely disappointing. I purchased a 2024 Volkswagen Atlas with the expectation of reliability and professional service, but after 9 separate repair visits and already having to schedule a 10th, the recurring brake system and electrical issues remain unresolved. Communication has also been a major concern. The dealership does not always return calls or follow up in a timely manner. On several occasions, I was told that a loaner vehicle was reserved for me, only to arrive in Kīhei and find that no vehicle was actually available. After months of ongoing problems, I spoke directly with the dealership manager, Brandon, to express my frustration. His response — that “they don’t make the cars, they just sell them” — left me truly lost for words. That kind of mindset, which separates the dealership from responsibility, is unacceptable for any business that stands behind the vehicles they sell. Despite my patience and repeated attempts to resolve the issues respectfully, the same safety warnings and malfunctions continue to occur. As a loyal customer who values safety, accountability, and honest communication, I find this experience extremely frustrating and disheartening. I hope management and Volkswagen take this review seriously and work to improve both customer care and responsibility toward their products.

I'm a retired mechanic and trust these folks to do what I need professionally. Honest and fair

Thank you KarMart For an excellent state inspection experience. I was early for my appointment, but you took me right away and the inspection only took a few minutes. Quick and painless, that's the way I like it.😁