MAINTENANCE & RECORDS

You are required to provide maintenance to Covered Components at a Licensed Repair Facility in accordance with the Vehicle manufacturer’s recommendations. Failure to follow the manufacturer’s service guidelines may result in denial of coverage. Proper documentation and verifiable receipts for all relevant maintenance and repairs may be required in the event of a claim. Receipts must reflect proper Vehicle documentation (i.e. year, make, and model), the complete Vehicle Identification Number, the mileage of the Vehicle at the time of repair, and the date the service was performed. Handwritten receipts will not be accepted. If a Failure is consistent with lack of proper maintenance, yet You are able to produce relevant maintenance records demonstrating proper maintenance performed in accordance with manufacturer requirements, the claim will not automatically be denied. At no time will lack of maintenance records be the sole reason for claim denial.

LIMIT OF LIABILITY

The Warrantor’s liability per repair visit, under any circumstances, will not exceed the NADA “clean trade-in” value of Your Vehicle immediately prior to Breakdown. The total of all benefits paid or payable under this Limited Warranty will not exceed the price You paid for Your Vehicle (excluding tax, title, and license fees). The Warrantor’s liability for incidental and consequential damages including, but not limited to personal injury, physical damage, property damage, loss of Vehicle use, loss of time, inconvenience and commercial loss resulting from the operation, repair, maintenance, or use of this Vehicle is expressly excluded. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You. Once the aggregate limit of liability for the life of this Limited Warranty has been reached, this Limited Warranty and all benefits afforded herein will terminate.

WHAT IS NOT COVERED

This Limited Warranty does not cover the following:

1. Any repair that has not received prior authorization from the Warrantor. This exclusion does not apply to Emergency Repairs.
2. Any vehicle with a branded title (e.g. salvage, junk, rebuilt, total loss, Gray Market, flood, or fire).
3. Any vehicle that has been repurchased by or had its price renegotiated with the manufacturer.
4. Any vehicle that has had the manufacturer’s warranty revoked, voided, or cancelled; or any vehicle that never came with a manufacturer’s warranty. This exclusion doesn’t apply if Your Vehicle was manufactured for sale outside the United States and the manufacturer’s warranty was revoked, voided, or cancelled when the Vehicle was assigned a certificate of title in the United States.
5. Any vehicle with an odometer that has been tampered with, altered, disconnected, or not maintained.
6. The repair or replacement of engine valves, valve guides, valve seals, and/or piston rings, if the purpose of such repair(s) is simply to raise the compression of the engine, increase performance, or to reach acceptable oil consumption.
7. The repair, modification, or replacement of any component that has not Failed, as defined by this Limited Warranty.
8. Damage due to the alteration, modification, or use of Your Vehicle in a manner not recommended by the manufacturer, including the use of “non-stock” or modified parts.
9. Any Failure covered by an insurance entity, the manufacturer (e.g. warranty, recall, or otherwise), or a Licensed Repair Facility (e.g. repair warranty or repairer’s guarantee). Additionally, if an insurance entity, the manufacturer, or Licensed Repair Facility notifies You that they will monetarily participate in a repair that has been authorized and paid by Us, then We will exercise Our right to recover the respective amount.
10. Repairs caused by Your failure to provide the proper maintenance to the failed part or parts.
11. Repairs or Breakdowns caused by overheating, contamination, or inadequate amounts of fluid.
12. Repairs or Breakdowns resulting from carbon build-up.
13. Repairs, Breakdowns, or defects resulting from collision, abuse, or negligence, including the operation of an impaired vehicle.
14. Cosmetic damage or cosmetic related repairs (e.g. scratches, nicks, dents, or tears).
15. Body components or repairs related to the body of the Vehicle (e.g. bumpers, lenses, glass, paint, convertible or vinyl tops, sheet metal, outside ornamentation, frame or structural body parts, air or water leaks, wind noise, weather strips, squeaks or rattles, trim, upholstery, carpet, or mats).
16. Electronic components that were not originally installed by the manufacturer (i.e. non-OEM components) including the following: audio/video equipment and accessories, navigational systems, security systems, and electronic transmitting/receiving devices.
17. Adjustments, alignments, oil, fluids, greases, lubricants, or refrigerant unless required in connection with the repair or replacement of a Covered Part.
18. Maintenance services and parts prescribed in the manufacturer’s maintenance schedule for Your Vehicle. NOTE: During the term of this Limited Warranty, it may become necessary to (a) replace spark/glow plugs and wires, timing belts, and filters; (b) adjust belts, ignition, transmission bands, or clutch system; (c) clean fuel and cooling systems or remove sludge or carbon deposits; and (d) maintain or replace items not specifically covered under this Limited Warranty. These aforementioned services and replacements are Your responsibility. Costs for these services and parts are not covered by this Limited Warranty.
19. The timing belt is a maintenance item and must be replaced at scheduled maintenance intervals in accordance with the Vehicle manufacturer’s recommendations. If (a) a timing belt breaks, (b) the timing belt was due for replacement at a scheduled maintenance interval after the Vehicle purchase date, and (c) You did not replace the timing belt at the scheduled maintenance interval, then, notwithstanding anything to the contrary in this Limited Warranty, We will not cover the timing belt or any damage resulting from a broken timing belt.
20. The repair or replacement of the following: (a) batteries of any kind and battery cables; (b) fuel cells; (c) safety restraint systems; (d) key fobs; (e) all emission components and exhaust system components unless otherwise stated herein, and catalytic converters; (f) tires, wheels/rims, and shock absorbers; (g) fasteners, nuts, bolts, clips, or screws unless otherwise stated herein; (h) brake linings, rotors, and drums; (i) drive-belts, wiper blades, hoses, molded rubber, and rubber-like items; (j) fuses, bulbs, sealed beam headlights, and LED or HID headlamp assemblies; (k) clutch disc and linings, clutch pressure plate, clutch throw-out bearings, pilot bearings; (l) bent shift forks and stretched timing chains.
21. Any expenses associated with shop supplies, materials charges, hazardous waste charges, tow bill mark-ups, diagnosis time (where a Covered Breakdown has not occurred), freight charges, or storage charges.
22. Vehicles used for exhibition, competitive driving, municipal services, professional emergency services, police services, or Vehicles used to tow loads weighing in excess of Vehicle manufacturer’s specifications.
23. The repair or replacement of any Covered Component that has been damaged by a non-covered component or from an improper repair.
24. The repair or replacement of any non-covered component damaged as a result of the failure of a Covered Component.
25. Vehicles registered outside of the United States.
26. Vehicles needing repairs or replacements outside of the United States or Canada.
27. Breakdown or damage caused by neglecting to follow proper charging procedures or use of incompatible charging devices for Your Vehicle.
28. Roadside service on roads not regularly maintained, such as roads extending into beaches, fields, forests, and areas designated as inaccessible or impassable due to construction.

WHAT TO DO IF YOUR VEHICLE SUSTAINS A MECHANICAL FAILURE

1. Take immediate action to protect Your Vehicle from further damage. This may require You to stop the Vehicle, turn off the engine, and have the Vehicle towed. Any damage resulting from the continued operation of an impaired Vehicle will constitute failure to protect Your Vehicle and will not be covered.
2. Return Your Vehicle to the Selling Company’s Licensed Repair Facility for Covered Repairs. If it’s not reasonably possible to return to the Selling Company, then You may deliver Your Vehicle to the Licensed Repair Facility of Your choice. Ensure that any facility You choose is willing to perform repairs in accordance with the terms and conditions of this Limited Warranty. If necessary, We reserve the right to relocate Your Vehicle at Our expense to a Licensed Repair Facility of Our choice.
3. Present this Limited Warranty to the Licensed Repair Facility. You may also be required to present proof of all relevant maintenance as expressed under “MAINTENANCE & RECORDS.”
4. Ensure that the Licensed Repair Facility contacts the Warrantor’s Claims Department for instructions before disassembling Your Vehicle for repairs. The Claims Department can be reached at 1-833-270-3826.
5. If Emergency Repairs are required, deliver Your Vehicle to a Licensed Repair Facility, and have the necessary repairs performed at a reasonable and customary charge. On the next business day, report the repairs to the Warrantor at 1-833-270-3826. The Warrantor will determine the reimbursement eligibility in accordance with the terms and conditions of this Limited Warranty.
6. In all instances, if Your repair is a Covered Repair, then You are required to pay Licensed Repair Facility the deductible amount reflected on the first page of this Limited Warranty. Additionally, You will be required to pay for anything not authorized by the Warrantor.
   NOTE: You are responsible for ensuring all warning lights and gauges properly function before You operate the Vehicle.

WHAT THE WARRANTOR WILL DO WHEN A CLAIM IS REPORTED

The Warrantor will determine the extent of coverage, subject to the terms and conditions of this Limited Warranty. To that end, the Warrantor will verify the Mechanical Breakdown with the Licensed Repair Facility, verify coverage, determine the Cost of the repair, and authorize the claim for any Covered Repairs. The claim is not approved unless authorization numbers are given to the Licensed Repair Facility.

The Warrantor will determine the extent of coverage, subject to the terms and conditions of this Limited Warranty. To that end, the Warrantor will verify the Mechanical Breakdown with the Licensed Repair Facility, verify coverage, determine the Cost of the repair, and authorize the claim for any Covered Repairs. The claim is not approved unless authorization numbers are given to the Licensed Repair Facility.

NOTE: (1) At the sole discretion of the Warrantor, failed parts may be replaced with new parts, remanufactured parts, or with used parts of like kind and quality (LKQ). (2) The Warrantor reserves the right to inspect Your Vehicle to verify a Failure(s). In the event the Warrantor determines that a repair in question is not a Covered Repair, then You are responsible for any cost incurred. (3) Regarding payment, all charges are subject to the Warrantor’s approval.

DEFINITIONS

• AGREEMENT PERIOD: The period during which this Limited Warranty is in effect. The Agreement Period begins on the Vehicle purchase date and ends when the term of the Agreement Period has expired.
• BREAKDOWN, FAILED, FAILURE, or MECHANICAL BREAKDOWN: The inability of any Covered Component(s) that has received proper maintenance, as prescribed by this Limited Warranty, to function in the manner for which it was designed. This inability must be the result of defective materials, faulty workmanship, or Wear and Tear. In addition, all Failed parts must be outside the allowable tolerances prescribed by the manufacturer.
• COST: The customary and reasonable charges for parts and labor necessary to repair or replace Covered Components. These charges are subject to the Warrantor’s approval and will not exceed either the manufacturer’s suggested retail (list) price for parts or the labor hour allowances derived from industry recognized flat-rate manuals. The maximum dollar amount per labor hour will not exceed the posted customer pay rate of the repairing facility.
• COVERED BREAKDOWN: A Breakdown that is covered by this Limited Warranty.
• COVERED PART(S) and COVERED COMPONENT(S): Any part of the Vehicle listed as a Covered Part/Component and not excluded from coverage by this Limited Warranty.
• COVERED REPAIR(S): A repair to a Covered Part/Component approved by the Warrantor.
• EMERGENCY REPAIRS: Repairs made outside of Warrantor’s business hours, which, if not performed, would impair the future operation of Your Vehicle, or render Your Vehicle inoperable or unsafe to drive.
• LICENSED REPAIR FACILITY: Any automotive repair facility that has been licensed to perform automotive repairs by the state in which it operates.
• LIMITED WARRANTY: This document in its entirety that outlines the coverage and benefits afforded to You.
• LUBRICATED PART: A part that requires lubrication to function correctly.
• SELLING COMPANY: The entity identified on the first page of this Limited Warranty from whom You purchased the Vehicle.
• VEHICLE: The Vehicle identified on the first page of this Limited Warranty.
• WARRANTOR, OUR, US, and WE: Dealers Alliance Corporation, 8201 N. FM 620 STE 100, Austin, TX 78726, 1-833-270-3826.
• WEAR AND TEAR: The gradual reduction in component performance through normal or excessive usage.
• YOU or YOUR: The person(s) whose name is listed as the Vehicle purchaser on the first page of this Limited Warranty or the person(s) to whom this Limited Warranty has been duly transferred according to the procedures outlines herein.

CANCELLATON

The Warrantor may cancel this Limited Warranty for material misrepresentation or substantial breaches of contractual duties, conditions, or warranties. This Limited Warranty is non-cancellable in all other instances.

RENEWAL

This Limited Warranty is non-renewable.

TRANSFER

Transfer Conditions
If You sell Your Vehicle or if there is any change in the ownership of Your Vehicle, You may request to transfer the remaining coverage of this Warranty to the new owner. This request must be submitted within fifteen (15) days of the change in Vehicle ownership. You must notify the Warrantor of the transfer of ownership in writing and must include the following: a transfer fee of fifty dollars ($50), the name and address of the new owner, and the mileage of the Vehicle at the time of transfer. Copies of all maintenance records showing oil changes and manufacturer’s required maintenance must be given to the new owner. The new owner must retain these records, and the Vehicle will still be subject to the maintenance requirements as specified in this Warranty. No handwritten receipts will be accepted. NOTE: The Warrantor has the discretion to reject a transfer request within thirty (30) days of the request if verifiable maintenance records cannot be provided to the new owner.

Transfer Restrictions
This Warranty may not be transferred more than once, may not be assigned to another vehicle, and may not be transferred to a new or used vehicle dealer or anyone other than an individual purchasing Your Vehicle for personal use. If You sell Your Vehicle, or if there is any change in the ownership of Your Vehicle without notifying the Warrantor as outlined in this section, this Warranty will terminate.

Transfer Instructions
To transfer the remaining coverage afforded under the terms and conditions of this Warranty, contact the Warrantor for instructions at Transfers@iaawg.com.